Frequently Asked Questions

  • What are your shipping details?

We offer international free shipping for over 30€ orders all over the world with delivery times varying from 10-14 bussiness days due to high demand. (Under 30€ orders, the shipping fees are 2.99€).

  • How can I track my order?

After you place your order, shortly you will be informed via your email about the shipping update of your product with an exclusive shipping number so you can track it all the time.

  • How can I contact you?

We can be reached at Docoocoo through our email at dogecoocoo@gmail.com for any questions you have.

  • What is your return policy?

Our return policy is a 30 day return or refund policy.If you are unsatisfied with your product, we may ask for some pictures or videos of your product to better serve you. Contact us at dogecoocoo@gmail.com.